Quality

Our Quality Policy

As FEDERAL DÖKÜM San.Tic.Ltd.Şti.. aim to be one of the leading companies in production and sales of aluminum alloy with the metal injection technique, aluminum die-casting activities and in the field of mold production and sales, in Turkey and in the world.

With our customer satisfaction-oriented quality and service policy, ultimately, we aim to be the leading company in the sector. We intend to reach these targets through the quality management system which includes the following commitments:

  • To provide our customers with quality services at the highest level in terms of the services promised to them beforehand
  • To understand customer expectations and needs very well, to reach these expectations and requirements with the most effective and creative solutions
  • To provide our customers with the most cost effective and highest quality solution before our opponents
  • Creating the image of the company that provides the highest quality and most reliable service and stand out amongst our opponent factories in the sector, without compromising the quality of service
  • Bringing customer satisfaction to the highest level and ensuring its continuity with our production and sales services
  • To continuously improve quality policy and quality objectives, data analysis, corrective and preventive activities and effectiveness of quality management system
  • To carry our brand value to high levels lines the sector

All of our valued customers;

We will try to respond to your valuable requests with our customer approach philosophy and the awareness of the fact that your expectations are our priority before our own commercial interests.

Our Environmental Policy

As FEDERAL DÖKÜM San.Tic. Ltd.Şti.., is committed to prevent environmental pollution and to continuously improve our potential and performance in every field with the following principles:

  • To provide the standards determined by all relevant laws and regulations
  • To reduce the use of natural resources and rely on the reusable and recyclable materials as possible as we can
  • Reduce waste from our production and other activities
  • To take necessary environmental considerations while taking investment decisions
  • To be cautious in all our production activities about their possible effects on the environment
  • Ensure that all our employees are trained about the protection of the environment
  • We advise third parties we collaborate who provide goods and services to our company to apply similar environmental standards as we apply
  • Not only to protect the environment, participate in the development of the environment as well in order to create projects to support the projects created